RTLS/RFID Solutions Engineer (Remote Position)

Location US-MI-Troy | US-MD-Germantown | US-DC-Washington | US-MI-Lansing | US-CA-San Jose
Job ID


The ideal candidate will have a varied background in manufacturing materials management, computer information systems, and automatic identification technologies.  The position requires the ability to architect solutions from a broad portfolio of Zebra Location Solutions hardware, middleware, and application software to our clients for process improvement which is supported with knowledge of manufacturing business processes.  The Solution Architects’s primary responsibilities will be to support direct sales teams in North America, provide technical leadership within the professional services team that implements solutions but also support sales activities in other geographical regions and business units as necessary.  


Must develops strong relationships with the professional services team, sales team, internal engineering, and key technical customer contacts and leverages to Zebra’s advantage; creates and delivers high impact solution presentations.  Engineering degree or equivalent experience preferred. Higher level technical skills than typical sales criteria. Develops and executes technology strategies with minimal input from manager for a higher level of financial responsibility.   As required, leverages relationships with other business units and/or external partners to deliver solution; Develops strong relationships with key decision makers and influencers; Leads technical presentations on a broad portfolio of Zebra Location Solutions hardware, middleware, application software and services the use of these solutions in the customer business environment. 


  • Quickly acquire technical expertise designing solutions with Zebra products to include Location technologies and software and other periphery technologies.
  • Support the sales team’s qualification process, specifically solution discovery and architecting a complete solution.
  • Support the Sales Engineering team to create detailed solution requirements documentation for our customers.
  • Demonstrate value-driven ROI solutions for new sales opportunities, and interact with prospects and customers to develop a detailed business case.
  • Provide domain expertise and support to other functional areas within the organization, including sales, engineering, corporate marketing, and product management.
  • Participate in speaking engagements and presentations to customers, sales, channel partners, trade shows, conferences, industry organizations,
  • Support the development of complex statements of work.
  • Demonstrate all applications across the business unit, not limited to the Industrial Manufacturing business only.
  • Interact with various parts of the organization to manage the solution components of the sales engagement, including, HW, SW and services components, interaction with engineering/product development and any other key stakeholders required to support the total solution.
  • Develop and maintain good prospect and customer relationships.


  • RTLS or RFID deployment, planning, or support experience is a plus.
  • 5-8 years of relevant work experience in RFID and solutions support.
  • 3-5 Experience in the Manufacturing & Materials management business, with knowledge of MES and MRP and supply chain planning systems.
  • WiFi 802.11 a/b/g design/Networking experience is a plus.
  •  Server (OS Microsoft) and Database (MS SQL) knowledge is an advantage.
  •  Implementation and integration of solutions comprised of multiple technologies.
  •  Experience communicating at various levels with a customer.
  • B.A. Degree minimum.
  • MBA strongly preferred.
  • Willingness to travel (25% - 50%) or more any given week


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