Server/Storage Operations Analyst, Senior

Job ID


Provides technical support for computer/data center operations for both physical and virtualized environments.


  • Produces professional-level technical skill and judgment to provide non-routine technical support for computer/data center operations for both physical and virtualized environment.
  • Contributes to install, configure and troubleshoot server and non-desktop computer hardware, software, systems and other resources in a data center or other centralized computer network setting.
  • Consults with team to uphold access control, data integrity and file system security for the computer/data center environment.
  • Contributes to monitor, track and record system performance and utilization metrics.
  • Creates to develop information technology and infrastructure projects which support on/off premise and Infrastructure-as-a-Service solutions.
  • Internal or external, client-focused, working in conjunction with Professional Services and outsourcing functions.
  • Collaborates with team regarding company-wide, web-enabled and cloud-technology solutions


  • Preferred Education:
    • Bachelor's Degree required or equivalent experience. Advanced Degree preferred.
  • Preferred Work Experience (years):
    • 5-8 years of experience  
  • Key Skills and Competencies:
    • Excellent communication skills
    • Experience with end user issues
    • Demonstrated technical experience
    • Demonstrated experience working independently and collaboratively on projects
    • Demonstrated experience trouble shooting
    • Broad knowledge of applicable IT systems/applications
    • Experience developing new systems and tools
    • Experience in documenting and maintaining up to date systems procedures
    • Advanced analytical skills
    • Demonstrated Project Management skills
    • Proven ability to perform effectively in a fast-paced, high growth, rapidly changing environment
    • Experience identifying and implement process improvements

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