Provides quotes on Zebra’s products or services to internal team members, partners and end user customers as defined by business unit / vertical assignment.
Provides price quotes to internal team members, partners or end user customers on zebra’s products and /or services. Assignments typically include higher touch or more complex accounts that require deeper experience and advanced skills.
Consistently executes against all service level agreements and key performance indicators which may include quote turnaround time, sales targets, quote accuracy and other metrics. May contribute to setting metric targets together with the Lead, Supervisor or Manager, leveraging knowledge of the function and accounts
Demonstrates an understanding of assigned region, vertical and customer base. Provides support to internal sales team as subject matter expert on price quotes. Is recognized by internal sales team as a SME and key resource.
Escalates exceptions or novel requests to Supervisor or Manager
Exposes partners or customers to new product or service offerings as appropriate, based on understanding of their business needs. Uses quoting or renewal process as an opportunity to “upsell”
May be responsible for tracking performance data and reporting to management on a periodic basis
May act as a resource, trainer or escalation point for level 1 and level 2 Quoting Specialists
Works collaboratively with other internal stakeholders to ensure orders can be delivered as quoted
High School or equivalent
Key Skills and Competencies:
Strong written and verbal business communication skills.
Possess an understanding of renewals and contracts administration.
Solid professional work behaviors (attendance, time management, teamwork).
Knowledge of MS Office products (Oracle, Excel, Siebel).
Works well with limited supervision.
Local language requirement may apply. French preferred.
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Zebra is an equal opportunity/affirmative action employer committed to a diverse and inclusive workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, ancestry, marital status, age, sexual orientation, gender identity, national origin, disability status, protected veteran status or any other basis prohibited by law. If you are an individual with a disability and need assistance in applying for a position, please contact us at 847.793.6772.
The EEO is the Law poster is available here. The EEO is the Law poster supplement is available here.