Market Insights & Analytics Manager

US-NY-Holtsville | US-IL-Lincolnshire
Job ID


The Market Insights & Analytics Manager position is a key position within Zebra Technologies responsible for establishing customer profiles and identifying market opportunities.  The Market Insights & Analytics Manager will work closely with senior leadership, sales, marketing and engineering to provide direction and oversight on customer research and competitive analysis to understand needs and buying behavior.


  • Supply voice of the customer, customer segmentation, customer usage and industry trend insights based on primary research and secondary market analytics
  • Effectively communicate market insights findings, make recommendations, and drive market research to meaningful business results with internal stakeholders
  • Manage relationships with primary research vendors; guide approaches/methodologies and mange ad-hoc project requests
  • Collect and analyze data and assemble results into internal client-facing deliverables
  • Conceptualize research designs to address key business questions by implementing qualitative and quantitative research approaches to drive actionable insights and client implications


  • Minimum of 10 years of relevant professional experience in analytics, customer insights, marketing analysis, qualitative or quantitative research, consulting; most of the experience should be primary research
  • High level of competence with Microsoft Office suite (advanced Microsoft Excel and PowerPoint skills) is essential
  • Knowledge of marketing research methodologies (ex: quantitative, qualitative, ethnography, etc.) and statistical concepts (ex: significance testing, sampling, regression analysis, cluster analysis, etc.)
  • Experience writing and/or creating surveys and working with on-line survey tools
  • Excellent communication, presentation and consultative skills; experience with facilitation and project management skills

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