This position is a client facing HR Partner that will support Global Customer Support organization. Key responsibilities are employee relations, performance management and talent management in assigned client group.
Working together with business leaders, understand the requirements of the organization and identify and implement solutions to support high performing teams
Collaborates effectively with regional peers to support the global organization in an aligned and coordinated fashion
Coaching leaders in effective performance management to course-correct the performance of any employee whose results or behaviors do not meet expecations
Championing the organization's values and culture
Facilitating talent review process and follow up actions, including support for development plans
Participating actively in the selection of talent for key roles and leaders
Acting as an advocate for the needs of the client group in design of corporate programs, policies and processes
Delivering training (live delivery and web based) on HR process and tools, leadership and other topics as assigned
Investigation and successful resolution of employee complaints
Bachelor’s degree in Human Resources or related discipline
Minimum of 3 years as a client facing HR partner supporting call center or other technical services functions
Strong verbal and written communication skills
Capable of building effective working relationships with senior management
Excellent communication, presentation, and interpersonal skills
Must be able to present concepts and recommendation to all levels of management
Strong analytical, problem solving, and project management skills
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Zebra is an equal opportunity/affirmative action employer committed to a diverse and inclusive workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, ancestry, marital status, age, sexual orientation, gender identity, national origin, disability status, protected veteran status or any other basis prohibited by law. If you are an individual with a disability and need assistance in applying for a position, please contact us at 847.793.6772.
The EEO is the Law poster is available here. The EEO is the Law poster supplement is available here.