Intern - Credit & Collections

Location US-IL-Lincolnshire
Job ID


The internship will be part of the Zebra Credit and Collections department, which assesses customer financial risk, recommends credit lines, is responsible for collection of receivables, manages the dispute resolution process, handles special billing, validates and processes credit memo requests and claims, and applies receipt of customer payments and miscellaneous funds.


Credit and Collections Intern is ultimately responsible to insure the appropriate information is obtained per the Credit policy and Delegation of Authority to ensure accurate data entry of these requests. This position is responsible for reviewing approvals and required back-up documentation for all credit and debit requests. Periodically, research and follow up is required to obtain such information; this may include direct communication with Upper Management of a variety of internal departments. It is also responsible for Zebra’s customer web billing and strategic customer special billing requests.


  • Review and process all credit and debit requests (disputes and claims) per Zebra's Credit policy.
  • Interface with internal departments to resolve internal and external customer requests.
  • Complete data entry of web billings.
  • Manages and processes strategic customer special billing requests.
  • Prepare and send the month-end general ledger (GL) report to the Accounting department.
  • Prepare and send monthly quality report of credit memo and invoice count to management
  • Recognize and report credit trends, e.g. fraud, theft, etc. to management.
  • Assist with department projects and meetings as needed.
  • Performs other duties as assigned.


  • Junior/Senior Bachelor Degree-Related Major
  • Claims, accounting, customer service or credit and collections experience in a manufacturing or distribution environment.
  • Professional written and verbal communication skills. 
  • Excellent math skills. 
  • Strong PC skills including current Microsoft Office applications.
  • Familiarity with general ledger, pricing, order entry, inventory transactions, RMA processes and sales contracts a plus.

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