Zebra Technologies Corporation is seeking candidates for process leadership and delivery with Change Management, Problem Management, and other key areas of Service Management. The selected candidate will ensure Change and Problem management processes are operating effectively and achieving internal goals. The position will be located in Zebra’s Lincolnshire, Illinois office.
Specific responsibilities include:
ITIL Change Management Operations
ITIL Change Management Governance
The selected candidate will deliver leadership and governance of the IT Change Management activities. The role involves:
Perform duties and champion initiatives as assigned with development and sustained maintenance of Zebra’s configuration management database (CMDB) that is comprised of Server, Storage, Network, Database, Application, and End User items.
Selected candidate will be an integral member of Zebra’s Service Management team and provide additional functions in support of team success.