Intern - Sales Office Support

Location US-IL-Lincolnshire
Job ID


The Office Support Sales intern acts as a customer advocate on behalf of and in support of our sales organization. This role enables more strategic selling by assisting with follow-ups and critical communications both with internal groups and directly with customers. The position will be a valued extension of the account team and share the goal of customer engagement and satisfaction.  Learns internal processes and organizational roles/responsibilities in order to get customers and account teams engaged in the correct process to facilitate the most rapid successful outcome for each interaction.


Additional aspects of position:

  • Travel with Account Manager to customers.
  • Specific Project assigned to be completed prior to the end of internship.



Sales Support Job Duties:


  • Follows up with account teams for awareness of progress and outcomes.
  • Answers calls from customers and deals with problems as they arise.
  • Follows up with customers to make sure that they are satisfied with a particular product.
  • Provides any necessary data or reports to the sales team.
  • Exerts attention to detail, as customers may have the same problems; reports the problems as necessary.
  • Acknowledges customers by responding to emails, texts, and phone calls.
  • Updates all contact information for clients.
  • Deals with any customer complaints and resolves the issue as necessary.
  • Does any necessary administrative work.


  • Junior/Senior Bachelor Degree-Related Major
  • Time Oriented
  • Great Verbal and Written Communication Skills
  • Computer Literacy
  • Customer Relations
  • Consumer Complaints
  • Reporting Skills
  • Attention to detail
  • People Person

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