The Custom Products Group mission within Data Capture Solutions (DCS), operating under the Enterprise Visibility and Mobility (EVM) Division of Zebra Technologies Solutions is to customize solutions based on our industry leading Data Capture portfolio to meet specific customer needs in their mission critical applications.
Job opening is for a Program Manager assigned to the Data Capture Solutions Custom Products Group (CPG) based in our Holtsville, New York facility. As part of the larger CPG team, Program Managers drive and manage custom product definition, business case, customer Use case(s), project scoping, quoting, and overall execution activities required to create customer specific hardware and/or software based solutions in accordance with established and defined business metrics. These projects can be varied in nature and will range from simple “turn-key” hardware or software solutions, to projects with high technical/execution complexity and/or high touch Zebra sales team and customer components
The position will have responsibity for driving multiple concurrent custom product activities and programs, leveraging diverse engineering teams and support function footprint, for multiple customer opportunities across our portfolio. This position has the responsibility for supporting the definition, introduction, and overall program management of the customer specific hardware and/or software solution requests including interfacing with Zebra account teams, engineering support services, product management, operations team members, and customers. Key performance metrics of the position include: overall internal and external customer satisfaction, NRE quote response time, overall development cycle time, product quality, project NRE cost and schedule adherence, as well as overall product cost and margin.