Business Analyst, Senior

US-IL-Lincolnshire | US-NY-Holtsville
Job ID
45189
Function
Operations

Overview

Master Data is a key asset to Zebra Technologies.  This role is for Business Analysts and Data Stewards supporting Master Data Management governance by providing reporting, interpretation and data-based recommendations to business leaders.

Responsibilities

  • Recommends leading practices to further improve the maturity of Customer Master Data Management (MDM)
  • Accountable for data policies and standards defined for Customer MDM
  • Works with data owners to identify and address data interdependencies are across businesses and functions
  • Identifies the data needed to meet business objectives as the new requirement/gaps are identified
  • Responsible for supporting definition of detailed data management requirements and specifications
  • Works closely on day to day basis with Data Producers, IT Support and Implementation team
  • Reviews metrics for measuring data quality and works with data producers for adding new or changes to the metrics
  • Coordinates working groups to implement approved changes & improvements
  • Facilitates data-profiling activities to identify issues & impact
  • Documents attribute definitions, source, owners, data-flows, rules & requirements
  • Provides SME insight to system development projects
  • Oversees data integrity issues through to resolution
  • Working directly with business stakeholders, designs a wide variety of moderately complex reports and some complex reports using data from one or multiple systems to specifications. Delivers report in format to aid stakeholders outside the functional area (powerpoint, PDF, etc).
  • Reviews delivered reports for data accuracy. Independently works to resolve quality issues of limited scope and escalates complex quality issues to supervisor or senior staff for resolution.
  • Uses business acumen to look beyond the data to generate recommendations for a wide variety of moderately complex problems to review directly with business stakeholders.
  • Identifies and interprets trends and patterns in datasets to locate influences.
  • May be responsible for data governance processes and quality in assigned area of responsibility
  • Coaches junior level analysts in data governance, report design and analysis, and data presentation

Qualifications

  • Preferred Education:
    • Bachelor’s degree 
  • Preferred Work Experience (years):
    • Minimum of 5 years
  • Key Skills and Competencies:
    • Can synthesize complex data into themes, stories and recommendations
    • Intermediate systems knowledge in customer master maintenance in Salesforce, Siebel and EBS
    • Microsoft Excel – intermediate to advanced skills
    • Can present data in a visually compelling format to help business stakeholders understand the issues, possibilities and recommendations
    • Microsoft PowerPoint – intermediate to advanced skills
    • Presentation skills – intermediate skills to advanced required. Some formal training in public speaking / presentation skills preferred.
    • Change Management
    • Demonstrated experience working with cross functional teams
    • Demonstrated experienece working independently and collaboratively on projects
    • Visio - intermediate to advanced skills
    • Experience with order entry, forecasting, pricing, distribution channels and credit business processes is preferred
    • Experience working on projects with system integrations a plus

Key words

Master Data, Data Governance, MDM

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