Senior Sales Engineer

Location US-AR-Bentonville
Job ID


The candidate will be joining a team of technology engineers on a large retail enterprise account in Bentonville, AR.  This role’s primary focus will be to define and lead the strategic technical direction for the enterprise account.  The position will have direct access to the latest technology from Zebra Technologies and its vendor partner community.  This role will develop strong relationships with the sales, engineering, and product management teams to execute the technology strategy for the enterprise account.  With access to industry experts and engineering peers, this will fuel self development and career growth within Zebra Technologies.


 This role is for those that are self-motivated and ready to dig into new technologies.  One of the main requirements of the role will be to educate, implement, and troubleshoot solutions from Zebra Technologies large hardware and software portfolio.   If you have a passion for mobile technology and a strong background in designing software solutions for problems that have never been solved, consider a career with Zebra Technologies.


      • Knowledge/Expertise
        • Technical Skills - Uses advanced domain / solutions knowledge to competitive advantage
        • Knowledge of Zebra - Provides input into development of business products/services; understands and follows multi-business protocols
        • Sales Skills – Develops and adapts advanced sales strategies to unique customer needs; creates customer partnerships
        • Managerial Skills - Often leads others in their development; provides input to policies and practices
        • Business Acumen - Develops business solutions and directly addresses financial issues resulting in profitable revenue growth for Zebra; able to coordinate and present complete, complex solutions that meet customer needs and beat competition
        • Market/customer Knowledge – Acts as a resource to customers based on intimate knowledge of relevant industries and needs
      • Solution Complexity/Strategic Thinking
        • Nature of Problems Solved – Solves complex problems which may require unique solutions (e.g unique applications of existing technologies) that are used across the business in similar situations
        • Role in Addressing Problems – Leads problem resolution, identifies appropriate resources, develops contingency plans
        • Complexity of Solutions – Typically medium to high complexity; has several complex projects, all which require unique coordination of technical resources; multi-country issues may be involved
      • Freedom to Act
        • Level of Guidance – Demonstrates wide latitude for decisive action which could impact business initiatives/programs; exercises independent judgment within broadly defined practices/policies in selecting approach and technique
        • Takes Direction From – Manager and Business Unit Directors
      • Customer Interface
        • Role – Often leads semi-formal teams or significant portions of a large permanent team
        • Level of Customer Contact – Multiple decision makers and influencers for large deals with complexity
        • Main Level of Interaction – Leads negotiations on complex deals which may be primarily technical, financial or both
        • Required Knowledge of Customer – Industry strategies and customer positioning; customer financials and business drivers
      • Accountability
        • Business and Financial Impact – Responsible for revenue attainment, margins where appropriate, and personal expenses
        • Relative Size and Scope – Average to high individual quota for business in like roles or strategic growth potential to be there within a year or two
        • Types of Projects – Moderately complex deals with a few large, complex deals
        • Strategic Impact for Zebra – High in near term; medium in mid-term


  • Preferred Education:
    • Bachelors or a minimum of five years experience working in a technical role; advanced degree preferred
  • Preferred Work Experience (years):
    • 6+ years of relevant work experience.
  • Key Skills and Competencies:
    • Uses advanced domain / solutions knowledge to competitive advantage
    • Android experience
    • Some system administration experience with servers
    • Some networking experience for mobile devices
    • Develops and adapts advanced sales strategies to unique customer needs; creates customer partnerships
    • Often leads others in their development; provides input to policies and practices


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