Manages programs consisting of multiple projects. Coordinates departmental or cross-functional teams, focused on delivering new or upgraded existing products or services. Manages programs from inception to completion (or transition), including tracking and evaluation of program performance. Ensures that programs are completed on time, within budget, and within accepted quality metrics by managing through Project Managers, each responsible for managing an aspect of the program. Participates in program review and status meetings, and communicates project status. Utilizes six sigma and program management methodologies to ensure maximum program effectiveness. Motivates program team to ensure optimal performance. Work is evaluated upon completion to ensure objectives have been met. Determines and develops approach to solutions.