Supply Chain / ERP Program Manager

Location US-IL-Lincolnshire
Job ID


The IT Program Manger role is to drive the development and execution of Supply Chain/ERP IT project portfolio. This position will drive all aspects of IT program activities, including collaborating and coordinating across all IT and business segments (end-to-end). This position is responsible for the overall success of the project/program execution.


  • Responsible for all aspects of IT program/project management for all Supply Chain/ERP initiatives impacting IT: scope, schedule, budget, resource, risks, issue management and quality controls
  • Manages complex multi-faceted / interrelated projects that span across multiple competencies or department boundaries
  • Manage the cross project/program dependencies and ensure alignment on all fronts (Scope, resources, budget, timeline, risks/issues, communication, etc)
  • Communicates and works with stakeholders to meet their needs and address the issues as they occur
  • Drives the development and execution of program / project plans to meet objectives of Supply Chain/ERP initiatives within IT portfolio
  • Set the overall strategy, objectives and plan for the program
  • Facilitates and manages scope, resource planning, cost estimation, risks, issues, and cost control.
  • Plays both program/project manager role based on size of the portfolio
  • Aligns and tracks overall program / project cost to portfolio
  • Abides by Zebra’s project management methodologies and assist in keeping the methodologies current
  • Ensures project resources are properly identified and their project role and responsibilities are clearly defined
  • Identifies project risks and implements a risk management plan
  • Assists in major business process project tracking, recommendations for process improvements and use of best practices to accelerate adoption and implementation
  • Creates and maintains dashboards to track project performance
  • Keeps team and leadership updated on project status and risk factors
  • Ensures adherence to quality standards and reviews project deliverables
  • Provide technical and process guidance to project team
  • Performs other duties as assigned


  • BS in Business, Computer Science, Engineering, Accounting or related field. Master’s preferred
  • 10+ years of program / project management and implementation experience in the Supply Chain/ERP area with minimum 6 years of experience with Oracle ERP implementation.
  • Strong functional and technical knowledge / understanding of Supply Chain/ERP applications.
  • Strong knowledge of IT program / project management principles and techniques
  • Proven ability to collaborate and lead global cross-functional business and IT teams for requirements, design, development, testing and deployment
  • Good understanding of financial management and budgeting / forecasting, as well as procurement and contract negotiations across the program
  • Excellent leadership, facilitation and communication skills
  • Strong experience in SDLC, Agile, Scrum, and waterfall methodologies along with CMMI, Digital Six Sigma and ITIL practices. Ability to coach / mentor less senior PMs in PM fundamentals
  • Strong customer relationship, facilitation, team building and collaboration skills
  • Ability to develop, maintain, control and drive budgeting process
  • Ability to create and maintain project/program dashboards for providing the overall project/program status
  • Ability to collaborate effectively with proven interpersonal skills
  • Advanced skills in PC based documentation tools including, MS Office, Projects and sharepoint
  • Must have excellent written and verbal communication, change management and strong organization skills
  • Experience in leading large global cross-functional teams
  • PMP certification preferred

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