• Lab Manager

    Location US-IL-Chicago
    Job ID
  • Overview

    Zebra Technologies (Zebra.com, NASDAQ:ZBRA) builds tracking technology and solutions that generate actionable information and insight, giving companies unprecedented visibility into their businesses by giving physical things a digital voice. The Enterprise Intelligence Software team is an exciting part of the Zebra Technologies business, created to deliver innovative solutions that increase productivity and efficiencies of businesses and public organizations across key vertical markets. Our team is looking for an experienced Lab Manager to manage labs for existing and future production software solutions.


    We are looking for an experienced technical leader to join and manage our expanding Chicago solution lab. If you are experienced in technical lab setup including hardware devices, mobile devices, sensors, mobile software, simulation software there is a challenging and rewarding position ready for you. The ideal candidate will install, test and manage several solutions in our engineering validation labs. This is a technically challenging role working with leading technologies and solutions. We are looking for an experienced technical leader to align new lab environments with industry best practices and quality. Key elements of the role include streamlining and enhancing setup capabilities within our engineering development labs, physical and remote installs of software, upgrades, software installations and orchestrating the actual test with other engineering and QA teams.


    • Manage lab to support multiple projects for cross-functional teams focused on the delivery based on timeline
    • Must be able to setup and coordinate physical lab environments. Communicate and work closely with facility, vendor, DevOps/Sysops teams, quality teams, external participants & stakeholders
    • Perform solution evaluations in the lab and run performance testing and analysis. Refine and update standard lab procedures, develop and modify solution test plans as needed to improve performance and reliability of our solutions
    • Prepare detailed test reports for management review
    • Ensures the lab and engineering groups supports sales and product marketing activities including providing test specifications and technical presentations to satisfies the customer
    • Understand, support and contribute to improve quality procedures and reporting
    • Work with the team to implement monitoring tools and procedures
    • Work cross-functionally with different development scrum teams


    • Bachelor’s degree in Computer Science, Computer Engineering, Electrical Engineering or related field
    • 5 Years minimum experience in solution engineering, technical lab management.
    • 5+ years of professional experience in a leading cross functional engineering team.
    • 3+ years of lab management experience, lab organization, knowledge of lab safety and best lab practices.
    • Hands on experience with mobile devices, sensors, OS installs, software installs
    • Proven project management skills to manage and complete several large projects simultaneously, which require support several different sources
    • Excellent problem solving, analytical skills, and technical troubleshooting skills down to component levels
    • Experience with CI/CD tools and automation; Jenkins, Chef, docker
    • Experience troubleshooting network or connectivity problems

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