The Solutions Support Senior position will encompass incident and problem management, training, and technical ownership of solutions support elements within in the Managed Services and Solutions group. Experience with end-to-end solutions with an understanding of Networks, Servers, Hardware and Software will be key for this position. The individual will also need to understand customer business models, deployed solutions, and have heavy experience communicating with customers.
Day to day tasks will include support of live solutions within customer environments. Expanded elements of the role include developing support models and training resources. This position will provide a dynamic opportunity for direct interaction with product development teams as well as with customers utilizing Zebra's solutions.
Required Work Experience (years):
Key Skills and Competencies: