• Solution Specialist - Mobility DNA

    Location US-NY-Holtsville
    Job ID
    53411
    Function
    Product Management
  • Overview

    The Product Management team drives the development of product definition and planning to optimize the company’s products and solutions. The team applies broad knowledge of company’s product and solutions capabilities as well as the competitive environment to identify new growth areas, new technology and emerging product opportunities. Oversees the analysis and evaluation of key market statistics and customer requirements to define product strategies and identify product opportunities to expand market share.

     

    The Product Management team also evaluates in-depth market analysis and leads business case for optimization of existing products and solutions alternatives and/or to create the next generation of new products. Collaborates with research and development to create products and validate early product definitions.  

     

    As Manager, Product Management, you will be responsible for a specific product line contribution to the overall business unit. This includes increasing the profitability of existing products to developing new products for the company. You will build products from existing ideas, and help to develop new ideas based on your industry experience and your contact with customers and prospects. You must possess a unique blend of business and technical savvy to drive vision to reality. You must enjoy spending time in the market to understand problems and challenges, and consider and develop innovative solutions for the broader market.

    Responsibilities

    Evangelize Full Mobility DNA to customers, partners, gathering key customer requirements across portfolio, training sales & partners, supporting team in roadmap planning and strategy.

    Act as a Subject Matter expert on Mobility DNA and liaison with marketing to develop right level of technical content for executive leadership

    Identify customer pain points and assist in developing success criteria, Analyze data to take actionable steps to ensure system adoption and assist in building the business case for customers

    Development, documentation and implementation of business processes.

    Deliver customer presentations and knack of talking to IT staff at various levels from IT developer, Administrators to CIO.  

    Deliver domain expertise to prospects to assist in closing new opportunities

    Qualifications

    • Demonstrated ability to develop and maintain strong business relationships with decision makers and interact effectively at all levels within the organization
    • Excellent client service skills with proven experience in building relationships and ensuring software and service standards are met
    • A team player who also works well independently, thinks creatively, solves problems and takes initiative
    • Proven problem solving, decision making and conflict management skills
    • At ease demonstrating product functionality; ability to provide comprehensive overview of key business use cases
    • 10+ years of customer engagement and subject matter expertise in Mobility solution deployment. Must have customer focus and technology focus.   
    • 5+ years of technical evangelist experience working at a Software or Solutions company.
    • Knowledge of mobile computers with bar code scanners &  best practices to deploy, manage and life cycle of the products.
    • Experience working with IT leadership of Fortune 500 customers is a plus
    • Able to influence change in complex organizations, work in a cross functional organization.
    • Comfortable in fast-paced environment;  self-motivated and passion to learn new technologies and trends.

     

    Key Skills and Competencies:

      • Excellent interpersonal skills with strong ability to interact with customers
      • Advanced market knowledge in assigned vertical, category or product line
      • Strong communication skills including written, verbal and oral presentation skills
      • Attention to detail and self-motivated abilities to work in an independent environment as well as lead a team
      • Strong understanding of complex products and systems
      • Highly creative with ability to think strategically and develop strategic/business plans
      • Delivery of product through defined objectives
      • Multi-task and manage complex programs
      • Excellent skills in Microsoft business applications including Word, Excel and PowerPoint
      • Ability to travel

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