• Repair Services Associate, II - Evening Shift (Sun-Thurs. 10:30pm - 7am)

    Location US-IL-Buffalo Grove
    Job ID
  • Overview

    Performs and understands a variety of tasks associated with servicing customer product. Learns and applies developing knowledge of department and individual performance metric relationships, basic product design principles, data analysis, and operation cost components.


    • Services customer product, including evaluating and validating customer complaint information, repair history, troubleshooting, and contract entitlement.
    • Creats work instructions, check sheets, or other process documentation.
    • Develops familiarity with a larger subset of products and processes, repair tasks that require specific skills learns and basic product design principles; follows general work instructions for assignemnts according to productivity and qualify standards.
    • Proactively identifies areas for quality and/or productivity improvement; may work with other deparments/colleagues to identify and implement.
    • Possess good knowledge of repair systems; developing the ability to see larger scale trends in terms of product failure modes and repeat repairs.
    • Trains associates in basic work assignements and shares information with the team in regards to new learnings.
    • Complies with all requiered safety practices, and regulations; participates in safety meetings, committees, and/or audits.
    • May perform activities to calibrate tools and maintain equipment.
    • May obtain certification as an emergecy responder.
    • May obtain training in other areas of safety (i.e. fire extinguisher use).


    • Required Education:
      • High School or GED. 
    • Work Experience (years):
      • 1+ years in assembly or electronic repairs.
    • Key Skills and Competencies:
      • Able to work in a team environment.
      • Good communication and interpersonal skills.
      • Able to follow and understand work instructions.
      • Work with common hand tools.
      • Able to enter data into computer programs
      • Basic Assembly/Mechanical knowledge

    Sorry the Share function is not working properly at this moment. Please refresh the page and try again later.
    Share with your network

    Need help finding the right job?

    We can recommend jobs specifically for you! Click here to Connect with us!