Repair Services Associate, I - Day Shift (7:15 am - 3:45 pm)
Performs basic tasks associated with servicing customer product, adhering to productivity and quality standards.
Services customer product, including receiving/shipping, reviewing customer complaints, basic troubleshooting, mechanical repairs, inspection, basic hand soldering, cleaning, testing, and final inspections
Records work performed in the form of symptom codes and parts replacement reasons
Develops familiarity with a subset of products, processes, operational metrics and software tools; learns and follows basic work instructions for functional assignments according to productivity and quality standards
Provides input geared toward continuous improvement, work instruction documentation, and standardization of processes
Resolves a variety of basic problems of limited complexity under direct supervision and performs rudimentary analysis involving a limited number of factors
Learns policies and procedures, and applies them to routine activities
Complies with all required safety practices and regulations
High School or equivalent experience. Successful prior or current experience in role or service with Zebra (e.g., through a contractor) may be considered equivalent experience.
Zebra is an equal opportunity/affirmative action employer committed to a diverse and inclusive workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, ancestry, marital status, age, sexual orientation, gender identity, national origin, disability status, protected veteran status or any other basis prohibited by law. If you are an individual with a disability and need assistance in applying for a position, please contact us at firstname.lastname@example.org.