• Senior Healthcare Account Manager (North Carolina)

    Location US-NC-Raleigh
    Job ID
  • Overview

    At Zebra, we’re reinventing how businesses operate at the enterprise edge - helping them run faster, smarter, and more connected than ever before.


    A dynamic community of builders, doers and problem solvers, we each play a unique role - shaping new technologies, bringing solutions to market, and partnering with companies on the front line of business.

    Being a part of Zebra means making your mark as we make digital transformation a reality.

    It means growing into a leader at a leading company that makes a distinct difference - because together, we’ve only just begun.


    Build Today. Create Tomorrow.


    Join a team of builders, doers and problem solvers.

    Join Zebra.


    The Senior Account Manager will be accountable for identifying and closing sales opportunities within named accounts in the Healthcare vertical. This position serves to strategically cross-sell Zebra's product portfolio with an emphasis on next generation EAI (Enterprise Asset Intelligence) Technology. You will be expected to develop and maintain strong relationships with key customer contacts and leverage those relationships to Zebra’s advantage.


    This remote role ideally will reside in/around Raleigh, NC. Willing to consider candidates in Charlotte, NC. The bulk of the travel will be covering accounts within North and South Carolina. 


    • Knowledge/Expertise
      • Technical Skills - Uses advanced domain/solutions knowledge to competitive advantage
      • Knowledge of Zebra - Provides input into development of business products/services; understands and follows multi-business protocols
      • Sales Skills - Develops and adapts advanced sales strategies to unique customer needs; creates customer partnerships
      • Managerial Skills - Often leads others in their development; provides input to policies and practices
      • Business Acumen - Develops business solutions and directly addresses financial issues resulting in profitable revenue growth for Zebra; able to coordinate and present complete, complex solutions that meet customer needs and beat competition
      • Market/customer Knowledge - Acts as a resource to customers based on intimate knowledge of relevant industries and needs
    • Solution Complexity/Strategic Thinking
      • Nature of Problems Solved - Solves complex problems which may require unique solutions (e.g., unique applications of existing technologies) that are used across the business in similar situations
      • Role in Addressing Problems - Leads problem resolution, identifies appropriate resources, develops contingency plans
      • Complexity of Solutions - Typically medium to high complexity; has several complex projects, all which require unique coordination of technical resources; multi-country issues may be involved
    • Freedom to Act
      • Level of Guidance - Demonstrates wide latitude for decisive action which could impact business initiatives/programs; exercises independent judgment within broadly defined practices/policies in selecting approach and technique
      • Takes Direction From - Manager and Business Unit Directors
    • Customer Interface
      • Role - Often leads semi-formal teams or significant portions of a large permanent team
      • Level of Customer Contact - Multiple decision makers and influencers for large deals with complexity
      • Main Level of Interaction - Leads negotiations on complex deals which may be primarily technical, financial or both
      • Required Knowledge of Customer - Industry strategies and customer positioning; customer financials and business drivers
    • Accountability
      • Business and Financial Impact - Responsible for revenue attainment, margins where appropriate, and personal expenses
      • Relative Size and Scope - Average to high individual quota for business in like roles or strategic growth potential to be there within a year or two
      • Types of Projects - Moderately complex deals with a few large, complex deals
      • Strategic Impact for Zebra - High in near term; medium in mid-term


    • Bachelors degree or equivalent experience
    • 5+ years of applicable sales experience; Healthcare required
    • Uses advanced domain/solutions knowledge to competitive advantage
    • Develops and adapts advanced sales strategies to unique customer needs; creates customer partnerships
    • Often leads others in their development; provides input to policies and practices
    • Must reside in North Carolina


    Zebra is an equal opportunity/affirmative action employer committed to a diverse and inclusive workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, ancestry, marital status, age, sexual orientation, gender identity, national origin, disability status, protected veteran status or any other basis prohibited by law. If you are an individual with a disability and need assistance in applying for a position, please contact us at workplace.accommodations@zebra.com.

    The EEO is the Law poster is available here: https://www.zebra.com/content/dam/zebra/compliance/eeoisthelawposter.pdf. The EEO is the Law poster supplement is available here: https://www.zebra.com/content/dam/zebra/compliance/ginasupplement.pdf.


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