• Director, Retail Solutions

    Location US-IL-Lincolnshire | US-NY-Holtsville | CA-Mississauga | US-IL-Chicago
    Job ID
    Product Management
  • Overview



    The Intelligent Edge Solutions (IES) division of Zebra Technologies' Enterprise Products & Solutions business is responsible for identifying and developing industry leading solutions used for mission critical Omnichannel Retail market applications, as an integral part of our Enterprise Asset Intelligence (EAI) strategy.


    As part of the Portfolio Management team for IES, our objective is to define and operationalize our EAI vision, working closely with core business units across Zebra to prioritize and deliver our solutions portfolio.   Solutions that leverage the “edge data” visibility enabled via hardware, software and services from across Zebra’s product and service portfolios and from key partnerships is the primary differentiator for Zebra. 


    The Portfolio Management team is looking for a senior solution leader with 15+ years of Omnichannel Retail industry experience who understand and can identify market-impacting pain points that when solved led to compelling measurable workflow improvements for our customers.  The Solution Director is responsible for the overall commercial success of a solution and the Retail solution portfolio for Zebra.  Focused on providing “Outcome-based” solutions, the Solution Director must be able to identify the key workflow metrics that drive the customers ROI and have a detailed understanding of how that ROI impacts the customers business. 


    Scope and Responsibility

    Intelligent Edge Solutions (IES) Solution Director is globally responsible for driving the strategic definition, introduction, promotion, and overall business management of IES’s Retail focused solution portfolio.  The Solution Director is expected to develop and maintain a Retail Solution Strategy & Roadmap, the commensurate Business plans & business cases, and a Go-to-Market plan that includes over-all Lifecycle and P&L ownership for the Retail solution portfolio.


    Success metrics include market-share growth, revenue and gross profit attainment, forecasting accuracy, and compliance with the product lifecycle management process.


    This position reports directly to the Intelligent Edge Solutions VP of Portfolio and Strategy.


    • Responsible for developing and socializing yearly strategic planning process submissions and forecasts
    • Responsible for commissioning of workflow solution-related Omnichannel Retail market research
    • Leading the business assessment and development of Innovation Vision Deck to communicate the strategy with the target of creating a $100M solution portfolio business
    • Owns the 3-5 year Omnichannel Retail roadmap development process and makes recommendations on the long-term strategy for BU product lines
    • Develop the commensurate supporting business plans & business cases for solutions in the Omnichannel Retail portfolio
    • Transform your knowledge into solutions that solve customers’ problems through a blend of Zebra technology and leading partners offers. Combined with a comprehensive knowledge of market, competitive landscape, customer requirements, distribution channels and Zebra offerings, anticipates market and customer requirements for assigned solutions.
    • Leading cross-functional VOC activities. Monitors target markets and identifies opportunities for innovation.
    • Developing the Go-to-Market plan that includes over-all Lifecycle and P&L ownership for the Retail solution portfolio including pricing strategy.
    • Partner identification and initial engagement and set up.
    • Responsible for foundational material for driving value-prop and messaging and incorporating value-prop into promotion strategy and lead-gen working in collaboration with Product Marketing department.
    • Deliver solution training to sales, sales engineers, technical support and other internal and external stakeholders.
    • Co-manage the solution development with the Engineering, Program Management and the NPI core teams.

    Contribute to the monthly demand forecast by integrating sales and market product volume requirements to the S&OP process


    • Bachelors degree in Engineering or Business with a Retail focus.
    • 15+ years related experience, including 5+ years managing a Product Management group/function in full life-cycle product management
    • Proficient in enterprise product management and/or relevant consulting or business analysis work experience
    • Proven ability to drive the capture of customer and partner requirements to ensure product specifications will meet the needs
    • Excellent interpersonal skills with strong ability to interact with customers
    • Strong communication skills including written, verbal and oral presentation skills as well as ability to effectively present information and respond to questions from senior management, managers, clients and customers
    • Ability to assess complex market landscape and create focused, integrated product and solutions plan
    • Attention to detail, and strong understanding of complex products, solutions and systems
    • Executive understanding of financial concepts including P&L, balances sheets, and ROI models with delivery of product through defined objectives
    • Multi-task and manage complex programs
    • Excellent skills in Microsoft business applications including Word, Excel and PowerPoint
    • Advanced market knowledge in assigned vertical, category or product line
    • Highly creative with ability to think strategically and develop strategic/business plans
    • The successful candidate will be a self-starter; this individual must be adaptable, persuasive, tenacious and perceptive and be able to execute a well-developed plan
    • Extensive travel required to support a global product and solutions organization

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