• Repair Services Associate, I - Day Shift (7:15 am - 3:45 pm)

    Location US-IL-Buffalo Grove
    Job ID
    88906
    Function
    Operations
  • Overview

    At Zebra, we’re reinventing how businesses operate at the enterprise edge - helping them run faster, smarter, and more connected than ever before.

     

    A dynamic community of builders, doers and problem solvers, we each play a unique role - shaping new technologies, bringing solutions to market, and partnering with companies on the front line of business.

     

    Being a part of Zebra means making your mark as we make digital transformation a reality.

    It means growing into a leader at a leading company that makes a distinct difference - because together, we’ve only just begun.

     

    Build Today. Create Tomorrow.

    Join a team of builders, doers and problem solvers.

    Join Zebra.

     

    Performs basic tasks associated with servicing customer product, adhering to efficiency and quality standards.

    Responsibilities

    • Services customer product, including receiving/shipping, reviewing customer complaints, basic troubleshooting, mechanical repairs, inspection, basic hand soldering, cleaning, testing, and final inspections
    • Records work performed in the form of symptom codes and parts replacement reasons
    • Develops familiarity with a subset of products, processes, operational metrics and software tools; learns and follows basic work instructions for functional assignments.
    • Provides input geared toward continuous improvement, work instruction documentation, and standardization of processes
    • Resolves a variety of basic problems of limited complexity under direct supervision and performs rudimentary analysis involving a limited number of factors
    • Learns policies and procedures, and applies them to routine activities
    • Follows all required safety practices and regulations

    Qualifications

    • Required Education:
      • High School or GED.
    • Key Skills and Proficiencies:
      • Able to work in a team environment
      • Good communication and interpersonal skills
      • Able to follow and understand work instructions
      • Common hand tools

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